Get your foot in the door and get out - Universal Banker Citi Employee Review

1.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

PTO and health benefits are very good compared to other banks.

Cons

Exploitative, to the point where schedules or regular work hours are not followed, forced to do other people's jobs without extra compensation. Forced to stay past your time constantly no matter what. You are treated like punching bag by customers and higher ups. Standing up for yourself and setting clear boundaries is seen as a threat.

Explore other reviews about Citi

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, great benefits

Cons

None really, no complaints at all

2.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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