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      A really good place to grow - Customer Service Associate Citi Employee Review

      5.0
      3 June 2026
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Loved the people, good benefits, great atmosphere, I really enjoyed my time with the company and if I hadn’t moved, I’d prob still be with the company.

      Cons

      Some favoritism from the managers, sometimes people abuse the system and it can take a while before they were caught.

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      5.0
      3 May 2026
      Equity research analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Very good atmosphere and great place to start your career and get mentors

      Cons

      Long hours and no work life balance which is ok

      4.0
      24 June 2026
      Vice president: risk policy officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary is a great pro compared to the rest of the industry and the 3-day RTO program is great.

      Cons

      Management is a known issue; expectation do not meet reality and there is a firm misunderstanding of the systems and limitations

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