Use CitiBank because they will use you! - Account Representative III Citi Employee Review

3.0
12 June 2008
Recommend
CEO approval
Business outlook

Pros

Benefits. Compared to other companies in the financial sector they offer good rates for health insurance for POPs, as well as dental and especially vision.

Cons

The high turnover rate at Citi Cards in particular make the workplace hard to function due to the poor knowledge of new associates. Weight is put strictly on the ability to meet goals. Most of the jobs are going to India - because it makes good business sense - so don't expect job security. Moreover, the vertical structure at the bank, where managers look-up to senior managers, is a little sickening. This type of vertical structure makes it hard to give proper applauds to employees that offer good work in other areas besides what upper-management seems is the best.

Explore other reviews about Citi

5.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Allows to rotate to different team

Cons

The program has ended. Hope they revamp it in the future

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Cons

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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