Training is a shambles - Senior KYC Analyst Citi Employee Review

2.0
14 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Good facilities, management are supportive, transferable skills, excellent salary, clear career progress

Cons

The training program is poor. 1 week of classroom based theory and then weeks of waiting around for actual work to start as you wait on systems access and other groups to finish.

Explore other reviews about Citi

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

Cons

Like any job, the manager is the one that can make or break the position

2.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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