Good place to gain valuable industry experience with nice people. - Client Support Associate Citi Employee Review

4.0
14 June 2008
Recommend
CEO approval
Business outlook

Pros

The people there are nice and willing to help most of the time. There are a lot of resources for career advancement assuming the individual is a self starter. Managers are good at going over goals and making sure employees know where they stand. The health and retirement benefits are very good. There is plenty of interesting and challenging work.

Cons

There too many separations of the businesses so there are some issues navigating the corporation. There is a lot of bureaucracy to work around. There is no set training (at least in the position I was brought into) for new employees.

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5.0
4 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Supportive community - Large network of individuals - Access to many analysis tools - Lots of opportunities for professional growth - Abundance of benefits

Cons

- Frequent budget concerns - Hub of SOC is centralized in TX

2.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits and colleagues, but poor management here. Some managers are decent, but expectations are extremely high for a very low base pay. Very little to no room for advancement within the company unless management favors you. Metrics and monthly sales quotas are highly stressed, but they do nothing for you in regard to moving up in the company.

Cons

Very low base pay Little to no room for advancement High sales quotas/ little bonus Toxic management Extended hours No OVERTIME PAY

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