dysfunctional system - Anonymous employee Citi Employee Review

3.0
18 Aug 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

the benefits (medical, dental, life insurance) were a great part of working there. I came to find that out after I left.

Cons

the breakdowns between business groups provided no incentives for another group to service your client. i.e. sending my referral to the mortgage group for a client refinancing, it would take extra effort to get them to help out in a timely fashion.

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5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

2.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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