OK PLACE TO WORK - Personal Banker Citi Employee Review

3.0
15 Apr 2010
Recommend
CEO approval
Business outlook

Pros

If you got skills in making friends in high places, this company will let you move up fast. If you are a good sales person, you can get great support from the management.

Cons

It is all about sales, granted that I signed up for a Personal banker (Sales) position. The business is all about selling the products, not selling the "right" products for the customers.

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5.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

big company, flexibility, good people

Cons

hard job, long hours, lots of screens

3.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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