No Motivation - Executive Assistant Citi Employee Review

1.0
17 July 2021
Recommend
CEO approval
Business outlook

Pros

Looks good on a resume; strong brand recognition On site perks such as gym, wellness center, etc. Benefits are easy to use and understand

Cons

No significant comp raises; be happy with your starting salary, because you’ll be playing catch up for as long as you are employed here Middle management is such a joke and most employees spend their days trying to justify their existence You are expected to go above and beyond your current scope for a scrap of recognition year after year and MAYBE a slight raise; it’s very difficult to succeed here, and there is no motivation to perform excellently as you won’t have any monetary gain either way Company pretends they care about their employees but in the end it’s all about shareholders and profit just like any other financial firm Work is very siloed because the company is so big, which can be a pro or con for some Your workload always seems to increase while your comp stays the same Company can’t retain talent because you need to leave in order to grow financially Assistants were the first to lose their bonuses in order to save the bank money; they take from their employees in order to grow financially No free lunch and you pay health insurance premiums— this is no longer competitive benefits, and the firm can stand to provide free lunch in my opinion. You pay for the food in their cafeteria and it’s very mediocre but overpriced

Explore other reviews about Citi

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, great benefits

Cons

None really, no complaints at all

3.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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