citi - Collections Representative Citi Employee Review

1.0
23 May 2010
Recommend
CEO approval
Business outlook

Pros

alot of paid time off, enjoy working with peers. good hours!!

Cons

not very positive enviroment, no one knows whats going on, ever!!! you try your hardest but its never good enough for them. you fail your calls for the dumbest reasons!!!!!! no incentives ever, they make it to where you can never get incentives. you get to the point with this job, you want to give up.

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5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Pretty decent benefits , but your exp is based on your team, and the lunch is pretty good

Cons

workload is pretty intense and with ai expect development to be rapid.

3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and work/life balance if you're on the right team.

Cons

Having a bad manager dictates everything about your job. You will see no upward mobility or compensation improvement if you are under a poor manager.

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