Company Environment - Personal Banker Citi Employee Review

2.0
15 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Pay is decent Benefits are not terrible

Cons

I have worked for multiple banks and this is by far the worst one. Their equipment is 100 years old and their systems are just as bad... slow and inefficient. Employees are whipped and work for this terrible place because they don't know anything else. The company is compliance heavy to the point of obsession. This company does not trust its employees - likely because they've been sued so many times already. Do not work here unless you want to be micromanaged. Their turnover rate is so bad they actively try to prevent it by having you sign certain documents before you're hired - won't indicate what specifically, but it's bad. It's very corporate and I should have known better when I accepted this terrible offer.

Explore other reviews about Citi

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Everyone is friendly and helpful. They do more than just pay lip service to work life balance

Cons

Like any job, the manager is the one that can make or break the position

2.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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