Toxic work environment - Client Services Citi Employee Review

1.0
23 Nov 2023
Recommend
CEO approval
Business outlook

Pros

The pay is good this is pretty much the only advantage

Cons

Insane workload, micromanagement to the max, toxic management and favouritism to the max. Some of the tasks are impossible to do on their outdated systems, but somehow it’s always the employees fault. Also it’s impossible to finish the workload without doing hours of unpaid overtime everyday. Expect constant pointless meetings and calls and unfair and unrealistic expectations. Canteen is no longer subsidised and the prices as shocking. Even if you’re just going in for the money I don’t think it’s worth it.

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5.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

big company, flexibility, good people

Cons

hard job, long hours, lots of screens

3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and work/life balance if you're on the right team.

Cons

Having a bad manager dictates everything about your job. You will see no upward mobility or compensation improvement if you are under a poor manager.

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