Chill Place to work - Senior Operations Support Specialist Citi Employee Review

5.0
4 Oct 2024
Recommend
CEO approval
Business outlook

Pros

assured growth , if you have rapport , promotion in every 12-15 months, good care of employee mental health , industry standard pay and job security since day 1 and the best part is work life balance.

Cons

Some teams may make you feel toxic because of the sensitivity of the process handled or the volumes might be just too heavy but if you wait for 12 months, just go ahead and apply in a different team through IJP, go out of that team with a promotion, with minimum 38% hike, which feels just like you switched a company.

Explore other reviews about Citi

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

2.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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