Great Place, Could use better managers - KYC Analyst Citi Employee Review

3.0
6 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Great Salary Good Benefits Very Interesting job

Cons

Some managers are very unprofessional, they lack some management skills but still continue to get promoted without any proper training which creates a negative work enviroment for employees as you cannot relay on your manager to do their job which affects you directly. Same with SMEs, some seemed to be annoyed to be asked for help (which is their job), and they seemed to always have a different answer, if you got a bad instruction from them, the consequences fell on you, and they still continued to get promoted to different positions

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5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture but went through rough times globally.

Cons

Too many old timers and hard to get things done

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Cons

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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