Supportive team and Great Growth Opportunities - Personal Banker Citizens Employee Review

5.0
16 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Positive work culture with good morale. Fortunately, I'm in a part of a supportive and collaborative branch team.

Cons

Internal support can be slow or unresponsive, and occasional delays in getting assistance from the back office.

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Citizens Response
8mo
Thank you for your kind words! We're glad to hear you experienced a supportive team and positive culture. We appreciate your feedback and will take it under consideration. Wishing you continued success!

Explore other reviews about Citizens

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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