Think twice about applying for an instore position - Anonymous employee Citizens Employee Review

1.0
3 Sept 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You dont need any prior banking experience to work there. The benefits are good, that's about it. Salary is ok.

Cons

Constant micromanagement by regional. 2 or 3 conference calls per day, 7 days a week. Very high turnover of staff. Get used to workking long hours 9am to 7:30pm.including holidays Branches are short staffed due to everyone quitting. Local area management exceptionally poor and unqualified. Rampant favoritism. You are expected to solicit accounts from supermarket shoppers, of which 99% are never interested, however management does not want to hear that. No advancement or job growth

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5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

We have one work from home day per week

Cons

Raises are the worst I’ve ever seen in a company this size. Hired on as “hybrid” 3 days in office then they took that away and now 4 days in office. They don’t care about their employees but love to make it look like they do. HR and “employee health and safety” are utterly useless.

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