2.0
31 July 2016
Anonymous employee
Former employee
Concord, NH
Recommend
CEO approval
Business outlook
Pros
The customers are the best part of the job. Working one on one with the people and really helping them out was the highlight of the job.
Cons
No matter how much they say it's about the customer, it's really about the sales. If you don't meet your (unrealistic) goals for more than two quarters, you are fired. It doesn't matter if the customers love you and you provide the best customer service out there; not enough sales = no job. It doesn't even matter if it's something the customer wants or needs, like a savings account or another credit card, just sell, sell, sell!