Licensed Banker - Anonymous employee Citizens Employee Review

2.0
1 Sept 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay and they paid for my licensing and hours aren't bad.

Cons

I specifically said i wasnt interested if I was going to be working as a teller. I was told I wouldn't during the interview process, but I have literally sat on the teller window 95% of the time working here and have had barely any time to actually do my job. How am I supposed to hit my quotas if you don't let me do my job? I also was told that I would receive an increase in pay when I transitioned to a Licensed Banker only for them to tell me that there was a miscommunication and I would not get it. I took this Job thinking I'd be doing financial stuff not be a glorified teller.

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5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Coming from a long time in the public service I was a bit nervous of the work pace, however it has been a great transition. The team and leadership supplied me with all the equipment and most of the programs I needed to get started on the first day. I have constant support for any of my ideas and my business insights even though I'm new to this industry.

Cons

The four day in office requirement is a bit much, though being new it is good to be in and meet colleagues. There seems to be a few different groups within the same business line that are working/competing towards the same project goal and the lower management are unaware the project was shared with other groups. Duplicity of the project has created a "my outcome is better" attitude.

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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