Aggressive Sales Pressure and High Turn-Over - Anonymous employee Citizens Employee Review

2.0
8 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are certainly great benefits for employees if you “stick it out” (most benefits are not available to new colleagues but kick in on your one year anniversary).

Cons

Pressure to sell products to customers is unbearable. High turnover among management and lack of consistency makes it hard to keep track of which policies are to be enforced. Altogether there is a culture of doing underhanded things and remembering not to do them when the auditors come around.

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5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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