2.0
13 Nov 2012
Current employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
Company culture is REALLY trying to improve an old man's industry and turn it exciting to attract newer, or younger and sharper employees. The sales side is not very demanding, not meeting your goals or generally wasting a lot of your time overall is hardly ever punished. Decent benefits and relatively high hourly pay.
Cons
expectations are unclear. Company itself is not sure whether they want to focus on sales, or on customer service, and typically folds at the mercy of the customer on the simplest rules. Goals are unrealistic, bonuses are promised and hardly ever attainable. Too many sales are "lost" or found reasons to not give credit for. Too much time spent being a telemarketer.