My experience was great at the start but after a year or so it was a like a steep hill you fall down. - Anonymous employee Citizens Employee Review

1.0
5 Feb 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Well at first it was great to be there and it does have some great employees who is really follow the credo.

Cons

They have some management who do not care about there employees but care about the one who agrees to do there under handed, devious ideas they have to get rid of employees. In addition they create these commercials that promotes the customer first but I feel that is not true. Its really about the sale and the money they can make off the customer. But when you try to put the customer first they don't really want that.

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5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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