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      Citizens

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      Citizens reviews

      Micromanaging & Immense Pressure To Meet Sales Goals - Banker Citizens Employee Review

      1.0
      24 Nov 2020
      Banker
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to get hired, and learn the ropes.

      Cons

      Long hours on your feet, and you need to wear a shirt and tie. The shirt and tie make sense, but they do not pay you a reasonable wage to afford this kind of formal attire. Managers micromanage you, and put you in uncomfortable positions to make sales. The pressure to meet your outrageous sales goals are intense.

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      Citizens Response
      5y
      Thank you for taking the time to share your feedback. We're sorry to hear you did not enjoy your time with us. If you'd like to share more so that we can look into your concerns, please contact the HR Service Center at 1-866-472-8234 or our anonymous alert line Right Call at 1-877-495-4727.

      Explore other reviews about Citizens

      5.0
      24 June 2026
      Wealth intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      4 May 2026
      Contact center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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