No longer about the people...... - Senior Vice President Citizens Employee Review

2.0
29 July 2014
Recommend
CEO approval
Business outlook

Pros

They used to try to make it like it was a family. No matter how big it got, they still made overtures to ensure that the employees felt appreciated and wanted to come to work. That's gone now.

Cons

There is such hubris in the executive ranks, and many of them aren't even qualified to do their job. They are so out of touch with what it really takes to get something done. And they try to do too much in a very risky way.

Explore other reviews about Citizens

5.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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