Working at CFG as a Universal Banker has great hours and benefits, but isn't ideal for someone content with hourly wage. - Universal Banker Citizens Employee Review

3.0
25 Feb 2015
Recommend
CEO approval
Business outlook

Pros

My branch is very positive and energetic. I love my benefits and my hours! If you like to work days, a bank is great! My branch is only open 3 hours saturday mornings and closed on sundays. If I had my choice I'd work at a branch which is closed saturday and sunday both.

Cons

I work with many older woman and do not fit in terribly well as a young 20-something male. If you work in an "in-store" branch such as at a super market, you may work longer hours, as late as 7:30-8:00pm at night, and work saturdays and sundays both. You don't make a lot of money unless you hit high tier bonuses, which seem close to impossible.

Explore other reviews about Citizens

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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