Upper management can not even spell, let alone make good decisions for a large financial institution. - Branch Manager Citizens Employee Review

2.0
18 Aug 2010
Recommend
CEO approval
Business outlook

Pros

-Bank has some great concepts and innovative products for customers.

Cons

-No decisions made locally. -Not enough focus on company credo. -Upper Management does not follow direction from corporate. -Upper Management micro manages and lies to staff. -Company does not invest in their facilities, technology or training. -Policies and procedures prohibit doing business.

Explore other reviews about Citizens

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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