Bottleneck in the promotion game - Banker Citizens Employee Review

3.0
20 Aug 2010
Recommend
CEO approval
Business outlook

Pros

Charter One has great benefits that they provide their full-time employees. PTO time is okay, it increases the longer you work for them. 401K is great. Will match every $1 for up to 6% of your check.

Cons

It is very hard to get promoted from Banker to Asst. Manager or Asst. Manager to Branch Manager. I have worked with so many talented people that had been with the company a long time who are well overdue for a promotion. The Branch Managers are a hit and miss. Some are really great or they are absolutely AWFUL! They are very sales-oriented there. CHECKING CHECKING CHECKING! It's all they care about. Sometimes sales are so pushy it does not feel as though they want you to have the customer's best interest but rather the bank's.

Explore other reviews about Citizens

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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