Inefficient and Risky, Lagging in Technology - Anonymous employee Citizens Employee Review

2.0
31 May 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people "in the trenches" make for a positive work environment. There is opportunity for advancement if you work hard, have patience, and are willing to try new things.

Cons

Direction/stability of the newly public company is questionable. A history of short-sighted decisions has caught up to the company and it is struggling to dig out of that to remain competitive and deliver value to shareholders. Culture is chaotic and woefully under-resourced, with a tangled web of outsourcing and vendor solutions.

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5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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