Citizens Bank has high turnover of employees and customers. - Branch Manager Citizens Employee Review

2.0
18 Oct 2010
Recommend
CEO approval
Business outlook

Pros

It is good for those that do not know anything about banking as the bank does not require prior banking experience.

Cons

All positions are sales oriented under high pressure. Very high turnover of about 60% with no stability to build a good name, high customer disatisfaction, low morale and low pay.

Explore other reviews about Citizens

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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