Clueless - Anonymous Citizens Employee Review

1.0
9 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Benefits - I really have nothing more to say but had to type at least 5 words.

Cons

They're complicated. Because of their sheer size, they lack understanding of how small business that they acquire operate. Everything that used to be simple has become the most overly complex circus of bureaucratic events and nonsense. No issue is ever resolved quickly. And some of our most tenured employees have left the company altogether because they have been driven to insanity.

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Citizens Response
3y
Thank you for sharing your thoughts. We're sorry to hear you are not enoying your time with us. We encourage you to call Citizens’ HR Service Center at 1-866-472-8234 so that we can look into your concerns.

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Pros

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Cons

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3.0
4 May 2026
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Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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