Sell, sell, sell some more and whatever you sell it won't be good enough. - Universal Banker Citizens Employee Review

1.0
7 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Benefits. Colleagues. Paid vacation. You will learn how to handle money and bank operations that could be a valuble resume builder.

Cons

The sales goals are unrealistic. I worked there over a year and only made about an extra $1000 in commission. Your job is threatened every other day by the managers/regional managers if you don't have sales. The bankers are universal, meaning 99% of your day is actually spent on the teller line while the majority of people are just coming to the bank to deposit or withdraw money. Your day is filled with business deposits, customer complaints, and the branch phone ringing off the hook with issues and complaints. Management can make or break you. I worked with management who did nothing in regards to sales while simply sitting in the office and doing nothing and management who actually helps, cares, and attempts to sell.

Explore other reviews about Citizens

5.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work environment with great management

Cons

Nothing negative to complain about

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

See reviews by: Helpful|Rating|Date|All