Pros
I've been in 2 different back office departments within the company over my tenure and I've been impressed and motivated to grow my career here based on the ongoing change and future-forward thinking found across leadership, initiatives and more.
I tell friends it's a large enough firm to have our pulse on the experiences that matter for consumers, candidates and companies, but not so large that it lacks opportunity for its colleagues to make an impact. If you're an employee who wants to learn, wants to network, and wants to grow - it can become a reality here. The access we get to leadership through ongoing Let's Connect meetings (offered to all employees), department All Hands calls, and more gives a level of exposure to thinking and dialogue other companies may only deliver in quarterly email updates.
I've personally seen the progress in our employee benefits and as I've moved into different life stages, I've taken advantage of parental leave advancements with the birth of 2 children (and also love our adoption policies for other caregivers), dependent care accounts, set up financial well-being meetings at no cost with our FAs to get started with planning, and begun building my retirement nest egg through ESOP and 401k.
My manager is flexible with my schedule as a working parent, which makes a difference for our family, as my partner doesn't have as much flex for childcare drop off/pick ups.
I'm a true believer in all Citizens offers personally and professionally to their colleagues, and think it's a rarity to love the people you work with, and love your job (most days!).
Cons
As the world is in a constant state of "go-mode", so are we as an organization. It can be daunting at times to keep up with a growing list of priorities, but the company does survey its people to understand sentiment more than once a year, and I feel leadership does take the feedback seriously to look at how to improve.
