Nothing to set it apart - Staff Auditor - IT Infrastructure and Security Citizens Employee Review

3.0
6 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Fair salaries, more than adequate for the area's living expenses. Communication within the IT audit team is superb, and professional development (conferences, seminars, certifications, etc.) is encouraged and paid for by the company. The people working here are, for the most part, extremely competent and easy to get along with. Cafeteria in Cranston isn't bad at all. Dress code is fairly relaxed (dress pants and button-downs/sweaters for the men, general business dress for the women). Not quite the "jeans and t-shirts" you'd get at a tech company, but less strict than one would assume of a financial institution. The "Cons" column is long, so before I get into that, I want to say that I do genuinely enjoy working here, and would recommend the job to anyone who was interested. Unless they need sunlight.

Cons

Technology is abysmal - remote desktop service is frequently sluggish or simply unresponsive. Crashes resulting in loss of work are common, and network drives are unmapped or made unavailable on a regular basis. Data loss is common as a result, and as backup options (external HDDs, thumb drives, etc.) are restricted to prevent data exfiltration, recovery options are limited. The outsourced help desk is almost always unable to solve problems which require more than "turning it off and back on again." The office layout is your standard cubicle farm, with no windows throughout most of the Cranston office building. There are plans to move to a new facility/campus by 2018, but for the short term, it is not a pleasant workplace atmosphere. While the workload can be heavy at times, especially at the end of the year when there's a push to finish the annual plan, there are opportunities to work from home if necessary/convenient, and management is generally open to flexibility with one's work schedule.

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5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity and great culture

Cons

A bit spread out geographically odd

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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