I would have rather been homeless for a year than have spent a single miserable day at this company - Senior Associate Citizens Employee Review

1.0
28 Jan 2025
Recommend
CEO approval
Business outlook

Pros

when you leave this company you'll remember how happy you were before you joined them

Cons

This bank has a culture where they enable people who abuse those who work for them and quietly remove those who speak up. If you see behavioral issues from your boss (yelling, humiliating people in meetings, verbal abuse) do not make the mistake of trusting HR with your concerns or trusting any of your "leadership" to help create a safe work environment. The leadership lacks an ethical compass (which you would expect in banking) and will weaponize HR against people who raise concerns. Don't listen to the advice HR gives. Don't fill out "anonymous" engagement surveys. Don't raise concerns. Just pretend everything is fine and quietly get out. This org is similar to a department of crooked cops - you get with the program or mysteriously disappear one day.

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Citizens Response
1y
Thank you for taking the time to share your feedback. This is certainly not the type of culture that we support. Please consider contacting the HR Service Center (hrservicecenter@citizensbank.com) to share more information about what you experienced so that we can look into and address as appropriate.

Explore other reviews about Citizens

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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