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      Citizens

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      WORRY ABOUT BEING FIRED - Private Client Associate Citizens Employee Review

      1.0
      2 May 2025
      Private client associate
      Recommend
      CEO approval
      Business outlook

      Pros

      over 6 years I received multiple awards and my numbers were excellent. Then a new team with a manager that was not on the same page = she targeted me and then fired me = then Citizens refused unemployment - so no income at all = just a ton of awards

      Cons

      Very subjective - so if your manager does not like you - you are gone and no unemployment

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      Citizens Response
      1y
      Thank you for sharing your thoughts. We encourage you to email Citizens’ HR Service Center (hrservicecenter@citizensbank.com) so that we can look into your concerns. Our HR Service Center responds to all inquires within 24 hours, Monday-Friday.

      Explore other reviews about Citizens

      5.0
      24 June 2026
      Wealth intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Best culture in banking by far

      Cons

      No cons I can think of!

      3.0
      4 May 2026
      Contact center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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