Avoid at all costs. Worst leadership team. - Anonymous employee Citylitics Employee Review

Thank you for taking the time to write us a review on Glassdoor. One of our core values, as you know, is to Raise The Bar. In order for us to continue to do so, it is important we hear feedback on what we are doing well and what can improve. Deeply negative reviews are rare for us, but it means we failed somewhere for someone and it’s an opportunity to make some changes. We strive to be an open and accessible leadership team that encourages feedback in many forms through manager 1-1s, employee engagement surveys and an open door policy. I welcome a direct conversation with me to discuss your specific concerns in-person. As you know, we celebrate our successes, however big or small, and we deeply believe that our Cityzens are the main reason we are fortunate to be enjoying an exciting business growth trajectory. Therefore, our All-Hands meetings have a dedicated focus on our employee achievements, successes, and wins, and we tie all our company success to our employee success. Over the last year, we have made incredible upgrades to our Platform, which is no small endeavor. We are deeply proud & grateful for the great contributions, efforts, and commitments from our CityZens’ in releasing exciting features, expansions and datasets that our customers are loving. It’s hard to imagine this type of product and customer success without a deep understanding of our customer needs, a strong feedback channel with our customer base and a seasoned, agile, and inventive Product team that is always willing to collaborate. Of late, we have been even more overtly communicative with the entire company about our product roadmap, our big bets, and our vision, all rooted in what we hear and see from our growing set of customers, and as best we can, following a Product-Led Growth strategy. As mentioned earlier, I encourage you to seek me out and I would gladly discuss any product or personnel concerns you might have. We are human, and we have our areas to improve, so I would love to hear directly how we can improve the experience of our talented CityZens, our amazing customers, and our growing product. Sunit Mohindroo Co-Founder & Chief Product Officer