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Thank you for taking the time to write us a review on Glassdoor.
I am sorry you feel this way about your time at Citylitics. While I strongly disagree with the conclusions presented in this review, I do acknowledge this incident as a gap in our Employee Onboarding & Experience and I am hopeful you can engage with your direct manager or the Citylitics people ops team to find a successful path forward. As you know from all our Monthly All Hands meetings, regular company announcements and employee surveys, we are regularly seeking employee feedback and we are consistently improving our employee experience.
We celebrated over 13 promotions at Citylitics in the last 12 months. Every promotion is based on measurable impact made on Company OKRs, which we highlight explicitly in our Monthly All Hands. Every month, we see our high-performing employees making great impact and receiving recognition, regards and career growth opportunities because we believe in managing by impact, outcomes and results. As a fast-growing data & AI company, we are delivering remarkable business growth in an economic recession. These results are only possible because we have talented individuals on our team who understand and embrace our OKRs, Our Vision & Mission, and our Core Values and drive our company to new heights every day. We are regularly surveying our employees about their perspectives on their assigned projects, their recognition/compensation and their future outlook at the company, with overwhelmingly positive results. We know we have critiques, and we are actively thinking of resolutions to those challenges we can solve.
We share our business metrics every month, consistently, with the entire company and our Board. These are standard SaaS and Financial metrics. We share weekly recordings of our leadership team meeting to the entire company. We do this because we believe in transparency, and that when our team sees these metrics, they know what needs to be done to continue our growth trajectory.
With all the data workflow automations that were prioritized based on team input and implemented over the last 6 months, it can be very tempting to do the bare minimum at the moment. I don’t know if that is the ideal philosophy in the long run. I would be thrilled if we can find a way to best leverage your talents and for you to have a more fulfilling experience at Citylitics. From our last few All Hands, you’ve seen the team deliver on some exciting data automation projects, and our plans for the next wave of Generative AI, Machine Learning, and Data Conquest projects. There are exciting and career-transforming projects to explore and contribute towards. If you are open to it, I would encourage you to raise your hand, work with your manager, and see how we can find a way to further enrich your experience at Citylitics. On a leadership level, we will continue to review how we better maximize the talent potential within our team as best as we can.
-Ahmed Badruddin
Co-Founder & CEO