A typical day at work - Quality Assurance Representative CleanNet USA Employee Review

5.0
25 May 2017
Recommend
CEO approval
Business outlook

Pros

I've been a current employee at CleanNet USA for New Jersey since March 2017. So far it has been a wonderful experience. My typical day at work consists of excellent customer service, problem solving, and making sure both the customer and franchises are satisfied with the business. I love my job because it plays a major role in the company. CleanNet USA shows you that customer satisfaction is priority. What can I say about management ? They're awesome. They are behind you 100% for support as long as you're doing the right thing. If it wasn't for the help and advise I've received from management I wouldn't be where I am today. There is also growth in the company, so why not go the extra mile ? They teach you that hard work pays off. My favorite part about this job is being able to interact with franchise owners, and see where their comfort zone is, as well as seeing where they work best so you are able to assign them to the right account. I would recommend this job to anyone that is good with communicating with people and always looking to grow and build a business.

Cons

There are minimal stressful chaotic days. But that is everywhere you go.

Explore other reviews about CleanNet USA

5.0
4 Nov 2025
Recommend
CEO approval
Business outlook

Pros

This entire company as a whole no matter your location of work (CleanNet) is a regurgitated mess of poor tired leadership and recycled excuses i only put 5 stars so everyone can see it ! I strongly advise anyone considering this company no matter the location to think twice!!! The management is absolutely horrible disorganized, unprofessional, and completely lacking communication skills. There’s little to no real training, so new employees are often thrown into confusion with zero support and then blamed for mistakes that could’ve been avoided. The workplace culture is toxic and full of favoritism, gossip, and bullying that management either ignores or participates in. Good employees get fired for petty small reasons, while the same old tired senior citizen like bullies keep their spots and continue spreading negativity. The turnover rate is sky high, and it’s clear why there’s no structure! no accountability! and no respect.! They care more about appearances and quantity than quality or employee well being! If you’re looking for a stable, respectful environment with real leadership and training, look elsewhere. Save yourself the headache ! no amount of money is worth the chaos that comes with this company. Quit on them before they fire you ! Advice for Management: Leadership needs a complete reset. From Hr to Operations Start by providing proper training, enforcing professionalism, and addressing the toxic behavior that’s driven away so many employees. It’s time for certain long standing senior citizen staff to step aside if they can’t adapt to a modern, respectful workplace.

Cons

It’s amazing how a company can talk about professionalism yet demonstrate the exact opposite every single day. Leadership should start by micromanaging, gossiping, or hiding behind old seniority. The lack of structure, accountability, and basic communication is astonishing. Instead of clinging to outdated authority and power trips, try learning how to train, support, and inspire the people who keep the company running. Until that happens, CleanNet USA will continue losing good employees faster than it replaces them. A reset in attitude, organization, and emotional intelligence would do wonders here. Don’t think it won’t be you it definitely will get your 10 seconds pay and quit on them before they fire you!

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

There are none. The office that they operated out of was DIRTY. How can you be commercial cleaning and your own office is filthy?

Cons

Management and processes are completely outdated. You may as well bring your stone tablet and chisel because nothing is digital. They depend on physical files as opposed to putting anything into the system.

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