The design and organizing is fun but commissions and customer service are very low. - Designer Closet World Employee Review

2.0
30 Sept 2013
Recommend
CEO approval
Business outlook

Pros

No cold calling, appointments are set for you. Good training program for those new to sales. The design and organizing aspects are enjoyable. Some clients are very nice and appreciative of your work.

Cons

Very low commissions. Inconsistent information from different managers. You do not "own" your clients - if they call back for additional work, they just give the lead to someone else without even attempting to reach the original designer. No notification of cancellations so you spend your time, your gas and your car getting to the apt and no one is there. Frequent low quality installations. Low grade customer service after the sale.

Explore other reviews about Closet World

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and great management

Cons

Inconsistent pay but that had to do with the way commission is broken down

1.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The company claims you can make your own schedule, but I did not find that to be the case. They also say you are given creative license when designing closets, but they want you to present the bare bones model (even if the customer expresses an interest in upgrades and customization) in order to not frighten them initially with a high price tag.

Cons

You are expected to have a fully open schedule (including weekends) for a part-time position. They say you are allowed to block off times when you are not available, but my requests were denied.

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