Leadership flush with Cognitive Dissonance - Network Engineer Cloud5 Employee Review

2.0
31 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Challenging work — I learned a lot while working here. The employees who work the front lines are mostly very hard working, honest, and good friends I still keep close. I was lucky and my direct manager was the most capable and compassionate one of them all.

Cons

Upper management is truly uninspiring as many other reviewers have mentioned. Even mid-tier managers struggle to develop meaningful connections with their employees, and lack fundamental interpersonal attributes such as empathy, and honesty. Some of the worst examples for basic human interactions between superiors and subordinates have been set in my tenure at Cloud5. Our leadership has yet to learn how to admit mistakes and wrongdoings. They cannot and will not ask for help when they are lost. The thought of making themselves vulnerable causes them to instead behave with belligerence. And at the very helm of these unappealing personalities sits a leader so brazen, and obsessed with his fantasy of success that he refuses to accept when he’s objectively wrong. I’m sorry, but just because a Forbes.com blogger mentioned anecdotally that hospitality titans can stand up to AirBnB doesn’t mean that shoehorning all company development into legacy hotel technology is backed by any actual tangible market research. As contributors, we’re allowed to have some say in what the products should do, and who they should appeal to. And if someone disagrees with you, don’t lash out. Don’t even jokingly say “you better not come into the office tomorrow”, because it’s impossible to tell if you’re kidding. Don’t behave as if the company was previously failing under former leadership and you joining is somehow the Hail Mary pass. This alone has certainly caused many smart people to leave. I almost left in my first year here when I was told to my face by another leader that earning a networking certification through self study made me “no more valuable” to the team I was on.

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Cloud5 Response
7y
Cloud5 is a good, thriving company that is now filled with extremely talented individuals who are passionate about the work that we do. While we are very happy to receive constructive input, unfortunately a select number of former employees have opted to weaponize Glassdoor, one of the negative aspects of social media. It’s important to know that making false and/or defamatory comments towards individuals within Cloud5 and/or the company in general, which these former employees have done, is against the guidelines of this open forum and is actionable legally. For anyone that is interested in a great career, with a growing and exciting tech company, give us a call or stop by our Chicago West Loop HQ to meet our team to learn what Cloud5 is truly about.

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CEO approval
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Cons

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