Upper management is truly uninspiring as many other reviewers have mentioned. Even mid-tier managers struggle to develop meaningful connections with their employees, and lack fundamental interpersonal attributes such as empathy, and honesty. Some of the worst examples for basic human interactions between superiors and subordinates have been set in my tenure at Cloud5.
Our leadership has yet to learn how to admit mistakes and wrongdoings. They cannot and will not ask for help when they are lost. The thought of making themselves vulnerable causes them to instead behave with belligerence. And at the very helm of these unappealing personalities sits a leader so brazen, and obsessed with his fantasy of success that he refuses to accept when he’s objectively wrong.
I’m sorry, but just because a Forbes.com blogger mentioned anecdotally that hospitality titans can stand up to AirBnB doesn’t mean that shoehorning all company development into legacy hotel technology is backed by any actual tangible market research. As contributors, we’re allowed to have some say in what the products should do, and who they should appeal to.
And if someone disagrees with you, don’t lash out. Don’t even jokingly say “you better not come into the office tomorrow”, because it’s impossible to tell if you’re kidding. Don’t behave as if the company was previously failing under former leadership and you joining is somehow the Hail Mary pass. This alone has certainly caused many smart people to leave. I almost left in my first year here when I was told to my face by another leader that earning a networking certification through self study made me “no more valuable” to the team I was on.