Bad experience from start to finish - Anonymous employee Cloudsmith Employee Review

2.0
8 Feb 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Met some talented people

Cons

- There was tension across the organisation, and a lack of collaboration between teams. - Management severely lacks Revenue experience - There’s a mindset from Founders that they know best, and a reluctance to support new ideas. - Lack of People/HR department leaves you feeling isolated and exposed as an employee - Isolated during the offboarding process, and my departure was no communicated to teammates. - Huge attrition rate across the teams

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Cloudsmith Response
2y
Hi - I know your review was posted earlier this year, but I wanted to respond with an update on what’s happened since that time. I think it’s fair to say the Cloudsmith founders were listening! They’ve brought me (an American) in as CEO, and numerous other key leaders have joined in recent months. As I noted in another review, we’re working on creating a more collaborative environment, with more frequent cross-department and company-wide updates. I also agree on the need for a proper People function, which I plan to put in place in the relatively near future. It’s good to see this feedback (even from before my time as CEO) and I’m open to discussing more at ceo@cloudsmith.com. –Glenn

Explore other reviews about Cloudsmith

5.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cloudsmith is a challenging and fast-paced place to work - but in a good way. You're surrounded by smart and passionate people trying their hardest to build a great company. Teams are collaborative and leadership genuinely cares and thinks critically about the direction of the company.

Cons

Fast-pace and desire to succeed can sometimes lead to friction between teams when there's disagreement on how to solve problems. This friction usually comes from people feeling genuinely passionate about how to approach a challenge, versus egos, though.

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is fantastic. The makes it easy to be successful, by enabling smart people to do smart things. Your colleagues help support your growth and challenge you to be better. The product is complex and interesting; never a dull moment. Company is still small enough that you get to wear many hats and leverage every bit of your skills and experience regardless of where it is needed. It is a pleasure to work for Cloudsmith and contribute to its shared purpose.

Cons

If there are any cons, it is that they are still growing in the United States, so their leverage to getting the best medical and supplemental benefits is still a challenge.

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