Witch Hunts - Account Executive Clozd Employee Review

2.0
3 July 2024
Recommend
CEO approval
Business outlook

Pros

Great product Company lunches Collaborative co-workers

Cons

I've noticed some recent reviews highlighting some deficiencies of a sales leader. I actually love this person as a friend. On the other hand, in light of recent events, I've lost a lot of respect for this individual as a leader. Were those reviews harsh? Yes. Were those reviews true? Yes. Ever since they have been posted this leader has been on a "witch hunt" trying to find out who posted them. In my opinion, this is very unprofessional, immature and unethical. The purpose of Glassdoor is to be able to voice pros/cons anonymously without the fear of repercussions (such as losing your job). Seeing this really turned me off and put a bad taste in my mouth. I know feedback like this can hurt, but this isn't how you should react to it. I wish this person would focus on how to improve our environment instead of wasting time/energy trying to find the culprit. My biggest "con" for Clozd is the point system. This leader has said many times they could get to the minimum number of points in 2 hours. I'd LOVE for this leader to take an average reps book and attempt this for a week. I'd be even more impressed if they could generate ANY business opportunities with this approach. It shows how out of touch with modern day prospecting this really is and makes me feel like they don't know what they are talking about and are leading us in the wrong direction. I feel like I have to hit my daily points to keep my job and sacrifice effective prospecting which is where I make money. It’s the wrong arrangement.

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Clozd Response
1y
We appreciate the recent reviews, including this one, that point to improvements we can make in our sales organization. Perception is reality, and we clearly let some of our team members down. I'm bummed about it. We've identified opportunities to improve in multiple areas thanks to the candid feedback received here on Glassdoor. We sincerely mean this. If there is more to share, my door is open. -AP

Explore other reviews about Clozd

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team, fun culture, and very engaging work. You are directly contributing to client strategy and get to work directly with c-level contacts regularly with some of your customers

Cons

Complex role with a lot of moving parts. Like many CSM jobs it can be hard to influence outcomes with some difficult clients

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3.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

They hire amazing people. I met the best and brightest people and worked alongside them.

Cons

The program management role at Clozd is incredibly challenging. The team's leadership is a significant pain point. The department is led by a micromanager whose approach relies more on fear than on building others up. While he is a genuinely wonderful person on a personal level, his lack of trust in his employees severely limits his ability to recognize and develop the greatness within his team. Also, the way the leadership handles employee transitions is highly concerning. Once an employee has run their course or decides to move on, they are treated like dead weight or outcasts. This lack of respect, combined with heavy workloads, high stress, and constant uncontrollable variables, has resulted in severe team burnout. The team's morale is significantly affected by the poor treatment of departing colleagues.

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