pay - Customer Team Member (CTM) Co-op Employee Review

4.0
30 Nov 2025
Recommend
CEO approval
Business outlook

Pros

the work is quite easy

Cons

long days and not many benefits

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Co-op Response
7mo
Thank you for your review. We're pleased that you found the work easy, but we think you might have overlooked a lot of the benefits we offer. Colleague Member Discount is possibly our most popular benefit amongst our colleagues, with 30% off Co-op products in store, it's by far the highest discount offered in the industry. We also have generous holiday allowances, a pension scheme where contributions are matched up to 10%. Paid time off for life's big moments. You can find out more about all the benefits we offer at our careers site jobs.coop.co.uk

Explore other reviews about Co-op

5.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
8 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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