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      Co-op

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      Made me depressed - Customer Service Representative Co-op Employee Review

      1.0
      7 Sept 2019
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The maternity pay and the sick pay is the only benefit to the company

      Cons

      Do not understand mental health, tried to stop my pay when I went off sick with post natal depression. Took the job I had spent so long trying to get away from me when I returned from my maternity leave. Full of false promises. Make out like the bonus scheme is really good but there's so many things that can give you a handicap that you probably won't even get a bonus after stressing yourself out so much to get it.

      avatar
      Co-op Response
      6y
      We are so sorry to hear this. This is not typical practice and our HR department are always here to support our colleagues and resolve any issues.

      Explore other reviews about Co-op

      5.0
      18 Aug 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      8 Sept 2025
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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