17 Aug 2025
Co-op Response
7moThank you for your review and feedback. We're sorry that you feel this way. In regard to shoplifting, we apply a safety-first policy, in that colleagues should not to attempt to intervene. If you've been made to feel responsible then this is not acceptable and suggests that there is a misunderstanding on what our policy entails. You've also made some serious allegations about your operations manager and we'd like to know more about this. Please use the former colleague contact form to tell us more about your experience. You can find the form at colleagues.coop.co.uk/contacts