Great employees - clueless Head office leadership - Claim Handler Collinson Employee Review

1.0
18 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Ground floor staff are great

Cons

Those above us have no idea how the various departments in the Insurance division actually work. Every change they make decreases the morale, the team spirit etc. Every week we get some faux heartfelt email about mental health, or this cause & that cause, but it's all a shallow veneer for a greedy callous company. Poor leadership and system design has resulted in an external company introducing, not a new system, but a pointless system addition that duplicate already tedious and unnecessary tasks. People are dropping like flies with long-term stress related illness and others are waiting for the first decent job offer that comes their way.

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Collinson Response
6mo
Thank you for sharing your thoughts with us. We are sorry to hear the negative feedback. As a business, we offer support to our colleagues and always encourage them to speak to their P&C Business Partners. Please feel free to email me if you would like to speak further - kelli.plough@collinsongroup.com

Explore other reviews about Collinson

5.0
20 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and pay. Employees are very respected and heard

Cons

Workload and stress. Which is in every job

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Collinson Response
4mo
Thank you for taking the time to leave your personal thoughts on Glassdoor. At Collinson we're committed to ensuring that all employees are supported in an inclusive, fair and enjoyable place to work. Thank you for the positive review and its great to see you have been with us for more than 5 years now. If you would like to chat further, please feel free to reach out to me: kelli.plough@collinsongroup.com
3.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, decent pay, U.K. holidays if you're in the U.S.

Cons

Hybrid work schedule. You'll be in the office on a Zoom call, sitting next to the people you're on a Zoom call with.

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Collinson Response
1mo
Thank you for leaving us a review. All feedback is important to us here at Collinson. Please feel free to reach out to me with anything, I would love to hear any other feedback you would like to share - kelli.plough@collinsongroup.com.
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