Toxic Office Environment - Internal Care Coordinator Comfort Keepers Employee Review

2.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

Explore other reviews about Comfort Keepers

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very supportive management, fair pay and professional staff

Cons

Very competitive for hours, had to respond quickly

1.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Clients were friendly, enjoyed orientation, and caring for clients at their homes

Cons

They kept assigning me shifts in towns I specifically told them not to send me to. They kept doing it anyways. The shifts would only be 2-3 hours all the way in Pekin and Washington. It wouldn’t even be enough money to cover gas for the drive. I was left with a patient who had no IP about their needs, disabilities, and what tasks needed to be done. They don’t update the charts either.

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