Love working with the clients! The company though is very lacking in communication skills and follow through. - Home Health Aide Comfort Keepers Employee Review

1.0
22 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Love the clients and enjoy the work itself. Caring for the elderly is my passion and life calling!!!!

Cons

The office staff are completely unable to perform the simplest of communication skills. They cannot provide hours, and I have had clients tell me that they would like to cancel with this company due to the shortness and uncaring of the office staff. Which is so unfortunate and sad to hear!!!! The reason we have no hours to go around is beyond baffling!!!! If you need consistent hours and would like to be treated respectfully and have your messages return. In a timely manner, this comfort keepers is NOT for you.

Explore other reviews about Comfort Keepers

5.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

Good boss, flexible schedule, great client

Cons

hard work, not enough hours

2.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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