Low pay, horrible management, and creepy clients - Anonymous employee Comfort Keepers Employee Review

2.0
30 June 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunity to help older and disabled adults so that they can live a good quality of life. Companionship with (mostly) kind and respectful clients. Plenty of opportunities to work overtime. Work supplies such as PPE are provided. Paid training.

Cons

Sometimes you have to deal with disrespectful and offensive people. Company is good about not sending workers back to them once that is reported. Communications between clients and office are often overlooked or forgotten completely. Low pay for emotionally taxing work. Promises of raises and gift cards to your favorite places after 30 days hired but never seeing any of that. Your clients that grow to love you for what you do for them and them constantly praising you to the office staff and never being personally mentioned or noticed for it.

Explore other reviews about Comfort Keepers

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very supportive management, fair pay and professional staff

Cons

Very competitive for hours, had to respond quickly

2.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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