Horrible business - Hha/Caregiver Comfort Keepers Employee Review

1.0
9 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Absolutely nothing about this company could be considered a pro

Cons

They continually have an error going on with their payroll that will not allow me to accrue PTO despite their promise to fix it, I have yet to obtain any PTO time in my available balance. They prioritize their clients that require round the clock care because it makes them the most money even when said clients need skilled nursing care which this company DOES NOT offer, forcing HHA’s to work outside of their scope of practice. They allow their clients to verbally and mentally abuse their HHA’s and will simply reassign you rather than drop the abusive clients and risk losing money for the business.

Explore other reviews about Comfort Keepers

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Very supportive management, fair pay and professional staff

Cons

Very competitive for hours, had to respond quickly

2.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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