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Community Choice Financial

Engaged employer

Toxic environment with no effort to change - Anonymous employee Community Choice Financial Employee Review

1.0
17 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some really good people that work for this organization, unfortunately they are overshadowed by those who run the organization.

Cons

This company is a classic case of the corporate mentality of thinking because they pay you, they own you. They will expect as much as a company can from you with the most thanks you'll receive is that it's your job. They will hire you on as a salaried employee expecting 45 hours a week, but then tell you that realistically you should be working a minimum of 50-60 hours a week. Then if you don't you are looked at as not pulling your load. Upper management is quick to point out perceived short comings, but very slow to recognize successes. As a way to motivate mid level management, they will promise conditional promotions with no intent of ever fulfilling those promises.

Explore other reviews about Community Choice Financial

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The Company has great Training. It was concise and clear. Management was consistently supportive and comprehensive.

Cons

Do not work more than 40 hours. For those of us that have more time to invest.

3.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling and a team-oriented environment. Many coworkers are approachable and willing to answer questions, creating a supportive atmosphere. The workload is generally manageable, and the role provides valuable experience in compliance, auditing, documentation review, and loan operations. It can be a good opportunity for someone looking to develop attention to detail and industry knowledge.

Cons

The biggest area for improvement is onboarding and training. Because processes and requirements can change frequently, new employees may sometimes feel overwhelmed or uncertain about expectations. A more structured training program focused on core compliance requirements and critical errors would help employees build confidence and reduce avoidable mistakes. Support is available, but the quality and consistency of guidance can vary depending on who is available to assist. Additional documentation, standardized training materials, and ongoing coaching could improve the overall employee experience.

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