Personnel conflict galore - IV Certified Pharmacy Technician CompleteRx Employee Review

Poor training of new employees. Employees who have been with the company longer seem to be very stuck in their ways and resistant to change. It is really hard to get everyone on the same page. It seems employees who have been with the company longer believe they should be able to do less and get paid more, just because of unofficial seniority. There is a lot of he-said-she-said drama on a daily basis. Management usually refuses to defend pharmacy staff against the blame-game and finger-pointing started by hospital personnel. The company requires an "anonymous" peer review which starts a lot of conflict within the pharmacy. The results of the peer-review are not reliable because answers are given based on who likes who, rather than on actual work performance. Technicians were blamed for errors much more frequently than the pharmacist who checked and signed off on any incorrect medication release. Current employees are responsible for training new employees, and often-times do not actually train the new employees, which creates errors that the new employee will be blamed for even though they weren't actually trained. Employees bring a lot of personal issues to the work-place and allow cultural, or even religious, differences to create problems at work which spills out onto everyone else. There is a trend of poor communication across shifts. Certain employees believe they are exempt from predetermined guidelines for patient care protocol and intravenous concentration protocol, and will elect to go outside of protocol at their own discretion, which creates problems for future shifts.